FAQs

What do I do if I delete or lose my eSIM’s QR code?

Do I have to activate data roaming on my device?

What is the speed that I will have with the eSIM?

Can I keep my WhatsApp number?

When will I receive my eSIM?

What smartphones have eSIM support?

Can I call and send SMS with my eSIM?

How can I get a refund?

Can I use my SIM card and eSIM at the same time?

How can I delete the eSIM once I’ve used my data?

How many times can I use my eSIM card?

When should I set up my eSIM?

How do I set up the eSIM on my device?

Can I share data with other devices?

Do I need to submit any documentation?

How do I get an invoice for my purchase?

I’m unable to pay for my purchase - payment failure

Can I delete and rescan the eSIM QR again?